Data Protection

Kikiriya — Privacy Policy

Your personal information matters to us. Here is a clear and open account of how Kikiriya collects, uses, and protects your data.

Last Updated: January 2026
Our commitment

Kikiriya takes your privacy seriously. We never sell your personal information or share it with third parties without your consent. This policy is written with full transparency.

1Introduction

This privacy policy describes the data rights of Kikiriya platform (kikiriya.app) users and our responsibilities toward them. By using Kikiriya's website or app, you are considered to have accepted the terms of this policy.

We believe privacy is a fundamental right. Kikiriya's entire business model is built on that belief — if you do not feel safe, you will not come to us, and that is not something we are willing to accept. That is why our systems have been built with data protection in mind from the ground up.

2What information we collect

Various types of information are collected when you register and use Kikiriya's services. They are clearly outlined below:

Data Type What is collected Mandatory
Identity Information Name, date of birth, national ID number Yes
Contact Information Email address, mobile number Yes
Financial information Payment method type (not the full number) Partial
Device information IP address, browser type, operating system Automatic
Gaming information Game history, betting records, transaction logs Automatic
Important information

We never store your full payment card number or mobile banking PIN. Payment information is processed through a PCI-DSS certified gateway.

3How we use your information

Kikiriya uses collected data only for the specific purposes stated. We never misuse your information.

  • Identity Verification: To complete account registration and the KYC process.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer service: To understand and resolve your issues.
  • Security Assurance: To prevent fraud, money laundering, and account hacking.
  • Legal compliance: To meet the requirements of applicable laws and regulatory authorities.
  • Service Improvement: To improve your overall user experience.
  • Relevant Communications: To inform you about bonuses, promotions, and important updates.
What we do not do

Kikiriya never sells, rents, or shares your data with third parties for advertising purposes. Your data is not our product.

4Sharing Data with Third Parties

Kikiriya shares data with third parties only when strictly necessary and under limited circumstances. All third parties operate under our strict confidentiality agreements.

  • Payment Provider: Only the data strictly necessary for processing transactions.
  • Game provider: Session data required to run games properly.
  • Identity Verifier: Documents submitted for the KYC process.
  • Law enforcement agencies: Only where required by a valid legal order or regulatory obligation.
What We Never Do

Your information is never shared with advertisers, data brokers, or any third party for commercial purposes without your consent.

5Cookies & tracking technologies

Kikiriya's website and app use cookies and similar technologies to enhance your browsing experience and help keep the platform secure.

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics Cookies: To monitor and improve site performance.

Non-essential cookies can be disabled from your browser settings, though some features may not function properly as a result.

6Security Measures

Kikiriya uses industry-leading technology to keep your data secure. Our security team monitors all systems 24/7.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — for all stored sensitive data.
  • Two-factor authentication (2FA) — optional but strongly recommended.
  • Regular security audits and penetration testing.
  • Instant alerts for unusual login attempts or transactions.
  • Data center is ISO 27001 certified.
In the event of a data breach

In the event of a data breach, Kikiriya will notify affected users within 72 hours and take the necessary protective measures.

7Data Retention Period

Kikiriya does not retain your data longer than necessary. Different types of data have different retention periods:

  • Account information: Up to 5 years after account closure (as required by law).
  • Transaction Records: 7 years (as required by financial regulatory guidelines).
  • Customer service log: 2 years.
  • Marketing Preferences: Deleted immediately upon opt-out.
  • Cookie data: Upon session end or browser cache clearance.

8Your data rights

Every Kikiriya user has specific rights over their own data. We actively uphold these rights.

Right of Access
You have the right to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under specific conditions.
Right to object
You may object to the processing of your data for specific purposes.
Right to Data Portability
The right to receive a copy of your data in a commonly used format.
Right to Restriction
You may request a temporary restriction on data processing under certain circumstances.
To exercise your rights

To exercise any of your data rights, email us at [email protected]. We will respond within 30 business days.

9Protection of Minors' Data

Kikiriya's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • If a minor's account is identified, it will be suspended immediately and all associated data will be deleted.
  • If you believe a minor has created an account, please contact us.

10Policy Updates

Kikiriya may update this privacy policy from time to time. Users will be notified of any significant changes via email or an in-platform notice.

  • The date of any changes will be noted at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • You may request a copy of the previous policy from support.

11Privacy contact

If you have any questions or complaints about this privacy policy, or wish to exercise your data rights, please contact us.

Privacy contact
  • Email: [email protected] (include "Privacy" in the subject line)
  • Live Chat: via the support icon on the platform
  • Response time: within 30 business days
  • More information: Terms and Conditions

How your data is protected at Kikiriya

The core pillars of our data protection

End-to-end encryption

Every data transfer from your device to our servers is encrypted with 256-bit SSL. No one can intercept it in transit.

Minimal Data Collection

We only collect the information that is strictly necessary to provide our services. We do not hold data we do not need.

Secure Data Center

Data stored in ISO 27001-certified data centers with 24/7 physical and digital security.

No advertising profiling

Kikiriya never uses or sells your browsing or gaming data for advertising.

Regular Security Audits

Regular penetration tests and security audits are conducted by third-party experts.

Instant Alerts

You will be immediately notified if any unusual login activity or suspicious transaction is detected.

🔒 Play Safe at Kikiriya

Your privacy is our top priority. Register with confidence and enjoy the best gaming experience in Bangladesh.

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